FILDI Privacy Policy

Last Updated: 15 August 2025

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Our Commitment to Your Privacy

FILDI is dedicated to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data. This policy outlines our practices in straightforward terms, ensuring you understand your rights and our responsibilities.

 

Executive Summary

This privacy policy describes how FILDI ("FILDI", "we", "us", or "our") handles your personal information. We are committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). We encourage you to review this policy thoroughly to understand how we manage your personal data.

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1. About FILDI

FILDI is a UK-based consultancy. For all data protection inquiries, please reach out to us at privacy@fildi.com.

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2. Information We Collect

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2.1 Types of Personal Information

We collect and process various categories of personal information, including:

• Contact details (names, email addresses, telephone numbers)

• Professional information (company names, job roles, business addresses)

• Technical data (IP addresses, browser information, device identifiers)

• Website interaction data and user behavior analytics

• Communication records from our interactions with you

 

2.2 How We Collect Information

Personal information reaches us through multiple channels:

• Website forms and subscription inquiries

• Email exchanges and telephone conversations

• Face-to-face meetings and networking events

• Client engagement agreements and project documentation

• Website analytics tools and tracking technologies

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2.3 Third-Party Information

When you share information about colleagues or business contacts with us, we use this data solely for the intended purpose. If you believe someone has shared your details with us without authorization, please contact privacy@fildi.com to request removal from our systems.

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3. How We Use Your Information

We process your personal data for several legitimate business purposes:

• Service Delivery: Providing subscriptions consultancy services and project management Client Relations: Maintaining ongoing business relationships and project communications

• Marketing Activities: Sharing relevant industry insights and service updates (with appropriate consent) Business Development: Enhancing our service offerings and developing new solutions Compliance: Meeting our legal and regulatory requirements Security: Protecting our systems and preventing unauthorized access

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3.1 Legal Basis for Processing

Our data processing activities are founded on:

• Contractual necessity for service delivery

• Legitimate business interests in maintaining client relationships

• Your explicit consent for marketing communications

• Legal compliance requirements

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4. Information Sharing and International Transfers

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4.1 When We Share Information

We may disclose your personal information to:

• Third-party service providers supporting our operations (cloud platforms, CRM systems, analytics tools)

• Professional service providers (legal advisors, accountants, auditors)

• Regulatory authorities when legally required

• Business partners when necessary for service delivery (with your knowledge)

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4.2 International Data Transfers

Should we transfer your data outside the UK, we implement appropriate protective measures in accordance with UK data protection legislation, including adequacy decisions and standard contractual clauses.

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4.3 Our Role as Data Processor

When working with client data as part of our consultancy services, FILDI operates as a data processor. In these situations:

 

Our Responsibilities Include:

• Processing data strictly according to client instructions

• Maintaining robust security measures to protect client data

• Supporting clients with data subject rights requests

• Returning or securely destroying data upon project completion

 

Client Responsibilities Include:

• Establishing lawful basis for data collection and processing

• Providing clear privacy notices to their customers

• Securing appropriate consent for data processing activities

• Managing data subject rights requests from their customers

 

4.4 Third-Party Processors

When engaging additional processors for service delivery:

• We notify clients and seek approval before onboarding new processors

• All processors commit to equivalent data protection standards

• Contractual agreements ensure consistent protection levels

 

4.5 Security Incident Management

In case of a data security incident involving client information:

• We promptly notify affected clients upon discovering any breach

• We provide comprehensive details to support client breach reporting obligations

• We collaborate on remediation efforts and preventive measures

 

5. Marketing Communications

We may send you relevant business communications if you have:

• Requested information about our services

• Engaged with us as a client or prospect

• Explicitly consented to receiving our updates

 

You maintain full control over these communications and can unsubscribe at any time using the links provided in our emails or by contacting us directly at privacy@fildi.com.

 

6. Data Retention

We retain your personal information for appropriate periods based on:

• The nature and duration of our business relationship

• Legal and regulatory retention requirements

• Legitimate business needs for dispute resolution

 

We conduct regular reviews of our data holdings and securely dispose of information that no longer serves a valid purpose.

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7. Your Data Protection Rights

Under UK GDPR, you are entitled to:

Access: Request copies of your personal data we hold Correction: Ask us to correct inaccurate or incomplete information Deletion: Request removal of your data in certain circumstances Processing Restriction: Limit how we use your information Data Portability: Receive your data in a structured, commonly used format Objection: Oppose certain types of data processing Automated Decision Rights: Protection from solely automated decision-making

To exercise these rights, contact us using the information provided in the Contact section below.

 

8. Security Measures

We maintain comprehensive security controls to protect your personal information, including:

• Data encryption for storage and transmission

• Access controls and authentication systems

• Regular security monitoring and threat assessments

• Ongoing staff training on data protection practices

• Incident response procedures and backup systems

 

9. Website Technologies

 

9.1 Cookies and Similar Technologies

Our website employs cookies and related technologies to improve user experience and gather usage insights. You can manage cookie preferences through your browser settings.

We work with trusted partners and service providers who may use tracking technologies to support website functionality, analytics, and targeted advertising. These tools help us understand user behavior and improve our digital services.

 

9.2 Managing Your Preferences

You can control cookie usage through your browser settings. While rejecting cookies won't prevent website access, it may limit certain features or functionality.

 

9.3 Interest-Based Advertising

If you prefer not to receive personalized advertisements based on your browsing activity, you can opt out through these industry resources:

• Digital Advertising Alliance (DAA) opt-out tools

• European Interactive Digital Advertising Alliance (EDAA) consumer controls

• Network Advertising Initiative (NAI) opt-out mechanisms

 

9.4 Automatic Information Collection

Like most websites, we automatically collect certain technical information including IP addresses, browser types, referral sources, and usage patterns. This data may be combined with other information we collect about you.

 

We use local storage technologies such as HTML5 for content and preference storage. Browser management tools are available for controlling HTML5 storage.

 

Currently, we do not respond to Do-Not-Track signals due to the lack of industry-wide standards for implementation.

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10. Policy Updates

We may modify this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website and by updating the revision date above. Your continued use of our services indicates acceptance of any policy changes.

 

Contact Information

For questions about this Privacy Policy or our data handling practices, please reach out to:

Email: privacy@fildi.com
Subject Line: Privacy Policy Inquiry

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We are committed to addressing your concerns promptly and transparently.